Payment Reconciliation
Payment reconciliation is the process of recording a payment received against an issued sales invoice. Each payment confirmation generates a customer receipt.
Record a payment
- In the left sidebar, click the Finance Zone icon.
- Under Billing and Receivables, click Sales Invoices.
- Search for the invoice you want to reconcile and click on it to open it.
- At the top of the invoice, click Register Payment.
Register Payment popup
The popup will ask for:
| Field | Description |
|---|---|
| Amount | The amount received. Can be partial or full |
| Payment Method | How you received the payment (cash, bank transfer, e-wallet, etc.) |
| Receiving Account | Required if payment method is bank transfer or e-wallet |
| Note | Optional, add any reference or reconciliation note |
Click Confirm to record the payment.
Receiving account
If the payment method is a bank transfer or e-wallet, you must select the receiving account. This is used for accurate cash and account reporting.
The account must be pre-configured with the correct business branch and currency. If no matching account exists, the popup will show an Add New Account button to create one directly.
See Banks & E-wallet Management to pre-configure your receiving accounts.
Partial and full payments
You can record a partial payment or a full payment against an invoice.
- A partial payment reduces the outstanding balance — the invoice remains open until fully paid.
- A full payment closes the invoice.
- You can register multiple payments against the same invoice over time.
Customer receipt
Every payment reconciliation automatically generates a customer receipt. You can find it under Finance Zone → Sales Receipts.